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Start Your Green Life Here!

Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com

Delivery

Garsumlabs provides three logistics methods with different prices and different timeliness. 

You can choose the most suitable shipping way according to the actual situation.

  • Standard Shipping (3-7 days) $5.99
  • Expedited Shipping (2-3 days) $9.99
  • A single purchase of more than US$50 will be free of shipping

Generally, your items will be delivered by the following logistics companies:

 

 

USPS

https://www.usps.com/

Email: USPS® Customer Service 

Call: 1-800-ASK-USPS® (1-800-275-8777) 

Hours of Operation 

Monday – Friday 8 AM – 8:30 PM ET 

Saturday 8 AM – 6 PM ET 

 

UPS

https://www.ups.com/us/

Call:1-888-742-5877

TTY/TDD Access for hearing impaired: 1-800-833-0056

For international shipping, call: 1-800-782-7892

 

 

FedEx

https://www.fedex.com/en-us/home.html

Call:1-800-463-3339

U.S. International Customer Service: 1-800-247-4747

U.S. TDD (Telephone Device for the Deaf) Services: 1-800-238-4461

General Questions

The 15% discount code provided by Garsumlabs is a one-time discount, which is specially set by Garsum to welcome new customers.

When the following situations occur, the discount code will not be effective:

1. When you have used the discount code and enjoyed a 15% discount

2. You must fill in strictly according to the discount code format provided. If there are spaces or inconsistencies in case, the system will not be able to detect

3. Please pay attention that if none of the above situations occur but the discount code is still unavailable, please contact the Garsum customer service team via support@garsumlabs.com.

The 15% New Customer Discount Code: VVYMBSDY

The 15% discount code provided by Garsumlabs is a one-time discount, which is specially set by Garsum to welcome new customers.

When the following situations occur, the discount code will not be effective:

1. When you have used the discount code and enjoyed a 15% discount

2. You must fill in strictly according to the discount code format provided. If there are spaces or inconsistencies in case, the system will not be able to detect

3. Please pay attention that if none of the above situations occur but the discount code is still unavailable, please contact the Garsum customer service team via support@garsumlabs.com.

The 15% New Customer Discount Code: VVYMBSDY

Most of the Garsum Pest Control products are made based on physical principles (the relationship between mosquitoes and color and light).
All products made by Garsum do not add any chemical elements. Strive to solve the problem of mosquitoes in life for people without polluting the environment and harming people's health.
Implementation of our slogan: Start Your Green Life Here!

All Garsum products (including Pest Insect Traps without any chemical agents) have passed FIFRA certification, and the packaging of each Garsum product is printed with the relevant EPA Establishment number. 

If necessary, you can check with the EPA Establishment number on the FIFRA website .                        

If you have any questions, please feel free to contact Garsum customer service team: support@garsumlabs.com    

If you want to wholesale our products at a more favorable price, please contact the Garsum team at support@garsumlabs.com.

We will provide you with more favorable prices according to the specific products and quantities you want to wholesale (the minimum wholesale quantity is 100 MOQ) .

When you send an email to Garsum, the Garsum Customer Service Team promises to reply to your email within 24 hours and actively solve the problem for you.

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